ITC Hotels celebrate National Doctor’s Day 
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ITC Hotels celebrate National Doctor’s Day 

ITC Hotels celebrate National Doctor’s Day with exciting offers. As a token of gratitude towards doctors and medical practitioners who have been selflessly fighting on the front lines in these difficult times, ITC Hotels has launched some exclusive benefits for them in celebration of National Doctor’s Day. From bringing lives safely into this world to protecting them all throughout, doctors are an embodiment of unwavering dedication, resilience and integrity. ITC Hotels celebrates doctors across the country with a special gesture in recognition of their endeavours. Additionally, ITC Hotels has introduced four value sets that guests could choose from and present their life saviours with the experience of a memorable meal. Further, each meal will be accompanied by either a Gratitude Cake (Signature Nutmeg Chocolate Cake) or “Kudos to You” brownies. The offer will be applicable for medical practitioners staying at ITC Hotels, including ITC Windsor and ITC Gardenia. As part of the benefits, medical workers can avail 50% savings on stay and all day dining till September, 2021. They also have exclusive offers for the superheroes, offer One: B&P Parties: Party for 2/4/6 Offer Two: Table for Two Menu – A quintessential gourmet dining experience, Offer Three: Chat & Chat Collection, Offer 4: Nutmeg – The Gourmet Shop The offers are available on Swiggy, Zomato, EazyDiner and through direct calls, valid from June 30 – July 4, 2021 (Doctors Day on 1st July). ITC Hotels celebrate National Doctor’s Day, to commemorate the contributions of frontline workers. They also provide 50% savings on stay and dining packages and exclusive epicurean delights, delivered at your doorstep. Celebrate the superheroes, who sacrifice their time to protect the people and bring safety into this world. ITC Hotels celebrate National Doctor’s Day

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ITC Hotels launch responsible dining experiences with Swiggy
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ITC Hotels launch responsible dining experiences with Swiggy

A ten-year strong ‘Responsible Luxury’ ethos underscores ITC Hotels culinary brands and initiatives to present innovative cuisine experiences while adhering to high standards of food safety and hygiene. Keeping this as the foremost priority, ITC Hotels has partnered with Swiggy, India’s leading on-demand delivery platform, to offer diners responsible dining experiences in the comfort of their home. Based on harmony of fresh and seasonal selections, this responsible dining initiative brings back the taste of familiar flavours. Now you can order your favourite ITC Dal Makhani online. Swiggy will enable ‘no contact’ deliveries on all pre-paid orders, which involves a delivery partner leaving the food at the doorstep rather than an in-person exchange. Crafted with care at ITC Hotels and handled with utmost hygiene to ensure wellbeing, the mindfully curated menus will bring unique food experiences with local offerings from the region for diners across all major cities in India. ITC Hotels has implemented stringent measures and protocols, including mandatory temperature checks for all Chefs and Food & Beverage associates. Moreover, the special take-out counter at each ITC Hotel has been enhanced with hand sanitizers and thermometers to corroborate the health parameters of local food delivery partners. It may be recalled that ITC Hotels had tapped into the Food & Beverage take-away model across the country recently and received an overwhelming feedback from diners for the “Flavours” takeaway (and home delivery) dining experience. The association with Swiggy endeavours to reach a much larger customer base. In phase I, ITC Hotels would commence the home delivery venture with Swiggy for many of their properties across India. These would include ITC Maurya (New Delhi), ITC Royal Bengal (Kolkata), ITC Grand Chola (Chennai), ITC Gardenia (Bengaluru), ITC Windsor (Bengaluru), ITC Kohenur (Hyderabad), ITC Rajputana (Jaipur), ITC Grand Goa (Goa) and WelcomHotel Bengaluru. In phase II, more ITC Hotels and WelcomHotel properties will be added to the Swiggy home delivery initiative. With  iconic  restaurants  like Edo Restaurant & Bar, Royal Aghan, Dakshin, Kebabs  &  Kurries  at  ITC  Gardenia,  ITC  Windsor  and  WelcomHotel, ITC Bengaluru  hotels offer some of the most iconic branded cuisine restaurants. In this menu – chef specialties from these restaurants like Dal Makhani, Bisi Bele Bhaath, Kathi Rolls and bakes from  their  Boulangerie,  among  other signature dishes are available to order. These are crafted with care and handled with utmost hygiene to ensure your wellbeing. The mindfully curated menu  ensures unique food experiences in the comfort of your home, bringing you all-time favourite preparations from the house of ITC Hotels Bengaluru. Anil Chadha, COO, ITC Hotels said, “At ITC Hotels, we are committed to delivering world class cuisine experiences that address the needs of well-being through responsible practices which are in harmony with the environment and society. This conforms to our ten-year strong ethos of Responsible Luxury. In keeping with the current requirements, special training programmes are conducted and precautions for personal, social, and workplaces are being explained to all associates for awareness and practice. We are re-engineering our guest experiences with zero/low associate engagement (including digital ordering and e-payment solutions). The partnership with Swiggy will assist us in responsibly delivering our unique culinary experiences using their advanced distribution network. Together we are committed to delivering a responsible guest experience.” Vivek Sunder, COO, Swiggy said, “At Swiggy, it is our constant endeavour to provide exceptional experiences to our customers especially from the restaurants they admire the most. Through our partnership with ITC Hotels, customers can now indulge in curated gourmet dishes from popular restaurants of the ITC Hotels chain across India through the Swiggy app. We look forward to creating unique dining experiences for customers while helping them celebrate special occasions at the comfort of their homes.”

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ITC Hotels launch ‘WeAssure’
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ITC Hotels launch ‘WeAssure’

Reinforcing its globally acknowledged Responsible Luxury ethos that seeks to create a better and secure world, ITC Hotels announced the launch of its path breaking ‘WeAssure’ initiative. In a first for the hospitality industry, the discerning guests of ITC Hotels will be reassured by an accreditation by National Accreditation Board for Hospitals & Healthcare Providers (NABH) – the leading standards organisation for sanitation, hygiene, safety and infection control practices. ITC Hotels is also partnering with DNV GL Business Assurance, one of the world’s leading certification bodies, to ensure stringent clinical levels of hygiene and safety. These assurance certifications will stand testimony to the rigorous hygiene protocol being put in place to ensure the safety of guests and associates at ITC Hotels, across India. NABH Accreditation & DNV-GL Business Assurance certification to ensure stringent clinical levels of hygiene. “We are committed to delivering world-class luxury experiences that address the most important needs of wellbeing and safety though responsible practices that are immensely relevant in the unprecedented circumstances we face today. ‘WeAssure’ is a unique programme designed in collaboration with medical professionals and disinfection experts to further enhance the existing hygiene & cleaning protocols. The stringent program specifications reassure guests of visibly stringent cleanliness and disinfection processes which benchmark clinically hygienic standards, offering guests’ unparalleled comfort with peace of mind” stated Nakul Anand, Executive Director-ITC Ltd. With many “Industry Firsts” to its credit, ‘WeAssure’ is set to redefine the cleanliness protocol. The accreditation by National Accreditation Board for Hospitals & Healthcare Providers (NABH) will enhance existing procedures and controls in the area of sanitation, hygiene, safety and infection control thereby conforming to hospital level hygiene standards. DNV GL Business Assurance, a body that helps businesses assure the performance of their organisation is evaluating a model, built around the three pillars of – Health, Hygiene and Safety. This will help ITC Hotels achieve higher levels of maturity around all facets of operations. ‘WeAssure’ is a holistic programme that addresses all facets of hotel operations. From revised protocols for back of the house activity at the receiving store, back offices, laundry to the public areas with heightened sanitization measures for guest luggage, elevators to room service. The well-being of guests, associates and partners has always been of paramount importance at ITC Hotels and more so in these testing times. Namaste at ITC Hotels is not only a heartfelt welcome, it is inspired from our ancient scripture ‘Atithi Devo Bhava‘ which prescribes the dynamics of the host and guest relationship. Namaste acknowledges the honour in being a host and to look after guests in the most responsible manner without compromising the high standards the guest has come to expect. It is a call from within that keeps the Indian Values alive, pure and timeless. ITC Hotels launch ‘WeAssure’

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